Frequently asked questions
Everything about the pass, billing and privacy, in one place. Still unsure about something? Reach out on the contact page .
Purchase & billing
What do I get with the pass?
One payment of $9.99 unlocks full HD playback on the entire catalog for one month, counted from the moment your payment is confirmed.
Does the pass renew automatically?
No. Nothing is charged again once the month is over. Buying a new pass while one is still running simply extends it, it never overlaps or duplicates a charge.
Is the payment secure?
Yes. Payments are processed by a secure platform managed by Autorium Group, an established payment provider. We never see or store your card details ourselves.
Something went wrong with a payment. What do I do?
Contact us with your details and we will sort it out. Refunds, when applicable, are issued through our payment provider and your access is updated automatically.
Privacy & confidentiality
Will this show up on my bank or card statement?
No. Charges appear under a discreet billing label, Autorium Group, with no mention of this site's name.
Do you keep my card details?
No. Card details are handled entirely by our payment provider and never reach our servers.
Do you sell or share my personal information?
No. Your email and account information are used only to manage your account and your access, they are not sold or shared for marketing purposes.
Do I need an account to browse the catalog?
No. Browsing, thumbnails and previews are all free and do not require an account. An email is only needed to create an account or complete a payment.
Can I have my account and data deleted?
Yes. Contact us whenever you want your account closed and we will remove it.
Access & playback
What video quality do I get?
With an active pass, videos play in full HD, up to 1080p. Without a pass, a single lower quality preview is available.
Which devices are supported?
Any modern browser on desktop or mobile works, no extra app or plugin is required.
Can I watch on more than one device?
Yes. Access is tied to your account, not to a single device, so you can sign in and watch from wherever you like.